TERMS AND CONDITIONS
Welcome to Silzari. By accessing or using our website and services (“Service”), you agree to be bound by these Terms and Conditions (“Terms”). These Terms govern the sale of products to customers within the United States of America.
1. Scope of Agreement and Legal Basis
1.1 Contracting Party
The Service is owned and operated by Silzari, operating under the brand name Silzari.
1.2 US Consumer Compliance
Silzari sells products within the United States and complies with applicable U.S. federal and state laws, including but not limited to the FTC Textile and Wool Acts, FTC Care Labeling Rule, U.S. consumer protection and e-commerce laws, and applicable U.S. data privacy laws including CCPA/CPRA, where applicable.
2. Products, Labeling, and Accuracy
2.1 Product Standards (Textiles)
All clothing and textile products sold on the Service are labeled in compliance with U.S. Federal Trade Commission (FTC) requirements, including accurate fiber content disclosure, country of origin disclosure , and permanent care instructions in accordance with the FTC Care Labeling Rule.
2.2 Product Appearance
Product images are for reference only. Actual colors, textures, and detailing may vary due to lighting, screen settings, and the handcrafted nature of certain products. Such variations do not constitute defects.
2.3 Pricing
All prices are listed in U.S. Dollars (USD) and are subject to change without notice.
3. Order Processing, Shipping, and Delivery
3.1 Order Acceptance
Submission of an order does not guarantee acceptance. Silzari reserves the right to cancel or refuse any order due to inventory limitations, pricing errors, payment issues, or suspected fraud.
3.2 Shipping Origin
All products are sold, packed, and shipped from within the United States.
3.3 Shipping and Delivery
Orders are fulfilled through third-party domestic shipping carriers within the U.S. Delivery timelines provided at checkout are estimates and not guaranteed. Silzari is not responsible for delays caused by carriers, weather conditions, or other factors beyond our control.
3.4 Taxes
Applicable U.S. sales tax will be calculated and charged at checkout in accordance with state and local laws.
4. Title and Risk of Loss
Title and risk of loss for products passed to the customer upon delivery of the order to the shipping carrier within the United States,in accordance with applicable shipping terms.
5. Returns, Refunds, and Exchanges
5.1 Policy Reference
All returns, exchanges, size changes, and refunds are governed by our Return and Exchange Policy, which is incorporated into these Terms by reference.
5.2 Condition of Returns
Returned products must meet all conditions outlined in the Return and Exchange Policy, including requirements related to wear, tags, packaging, and inspection.
5.3 Final Authority
Silzari reserves the right to reject any return or exchange that does not comply with the stated policy conditions.
6. Privacy and Data Protection
Your personal information is collected, used, and protected in accordance with our Privacy Policy, which explains our data practices and your rights under applicable U.S. privacy laws.
7. Governing Law and Jurisdiction
7.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
7.2 Jurisdiction
Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the state and federal courts of the United States.
7.3 Informal Resolution
Before initiating legal proceedings, customers are encouraged to contact Silzari’s support team to attempt an amicable resolution.
8. Contact Information
For questions regarding these Terms and Conditions, please contact us at support@Silzari.com