SHIPPING POLICY

Silzari brings authentic Indian craftsmanship to customers across the United States. Garments are made in India and stocked at US locations, allowing for dispatch within 24 hours without international shipping delays.

1. Order Processing Time

  • Dispatch Within 24 Hours: In-stock items are typically processed and dispatched within 24 hours.

  • Order Schedule: Orders are processed Monday through Friday, excluding public holidays. Orders placed on weekends or public holidays are processed on the next working day.

  • Shipping Confirmation: A shipping confirmation email with tracking details is sent once your order is dispatched.

2. Shipping Methods and Delivery Estimates

Orders are shipped via FedEx, UPS, and USPS across the United States.

  • Standard Shipping: Delivered 3–5 business days after dispatch.

  • Timelines: Delivery estimates may vary based on location, carrier operations, and weather conditions.For weddings, Diwali, or special occasions, please place your order well in advance.

3. Shipping Costs

  • Standard Shipping: $10 per order.

  • Free Shipping: Available on all orders over $100.

  • Checkout: Applicable shipping charges are displayed at checkout before purchase completion.

4. Shipping Origin and Customs Duties

  • Domestic Dispatch: Orders ship directly from US inventory locations, avoiding international transit times.

  • Customs: Customers do not need to arrange international shipping or customs clearance.

5. Shipping Confirmation and Tracking

  • Tracking Updates: Tracking numbers and links are provided via email upon dispatch. Please allow up to 24 hours for tracking information to update on the carrier's website.

6. Damaged, Lost, or Delayed Shipments

  • Damaged Orders: Contact support@silzari.com within 48 hours of delivery. Please retain original packaging and damaged items for assessment.

  • Lost or Missing Packages: Contact support@silzari.com if tracking indicates a lost package or if delivery is outside the expected window.

  • Shipping Delays: Assistance is provided for delays caused by weather, carrier disruptions, or operational backlogs.

7. Contact Us

For shipping questions, delivery timelines, or tracking assistance, contact:

  • Email: support@silzari.com